Privacy Policy
THE NATH GROUP LIMITED
Rm A 14/F TWO CHINACHEM PLZ
135 DES VOEUX RD C
Central District, Hong Kong
Email: contact@nathgroup.net
THE NATH GROUP LIMITED ("we", "us", or "our") operates a financial services application that helps users find and compare the best financial offers from our partner institutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our app:
Personal Information You Provide:
- Identity Information: Name, date of birth, identification document number, nationality.
- Contact Information: Email address, phone number, mailing address.
- Financial Information: Income details, employment status, credit history, financial goals, and preferences for financial products.
- Account Information: Username, password, and other authentication credentials.
Automatically Collected Information:
- Device Information: Device type, operating system, unique device identifiers, mobile network information.
- Usage Data: App usage patterns, features accessed, time spent on the app, search queries, and interaction data.
- Location Data: General location information (if you grant permission).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our financial comparison services.
- To match you with relevant financial products and offers from our partner institutions.
- To process your applications and facilitate connections with financial service providers.
- To communicate with you about your account, transactions, and our services.
- To send you marketing communications, promotional offers, and updates (with your consent).
- To analyze usage patterns and improve user experience.
- To comply with legal obligations and regulatory requirements.
- To detect, prevent, and address fraud, security issues, and technical problems.
3. Sharing Your Information
We may share your information with the following parties:
- Partner Financial Institutions: We share your information with our partner banks and financial institutions to facilitate product matching and application processing. These partners are bound by their own privacy policies and regulatory requirements.
- Service Providers: Third-party vendors who assist us in operating our app, including cloud hosting, data analytics, customer support, and payment processing services.
- Legal and Regulatory Authorities: When required by law, court order, or regulatory authority, or to protect our rights and the safety of our users.
- Business Transfers: In connection with any merger, sale, or acquisition of our business.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for data transmission.
- Secure data storage with access controls and authentication.
- Regular security audits and vulnerability assessments.
- Employee training on data protection and privacy.
- Incident response procedures for security breaches.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal and regulatory retention requirements.
- Objection: Object to certain processing activities, including direct marketing.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis.
To exercise these rights, please contact us at contact@nathgroup.net. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
Our app is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our app and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.
Last Updated: January 2025
Our Partner Financial Institutions
We work with trusted financial institutions to provide you with the best financial offers. Below are our partner institutions and their contact information:
